Many UK firms say they don’t really trust their cloud providers any more
Over half of UK IT professionals currently trust public cloud services less than they did two years ago, new research from hosting firm Leaseweb Global has claimed.
The company attributed these issues to concerns around transparency, costs, customer service, and the ease of migrating workloads.
The research talked to 500 UK-based IT professionals with experience with public cloud providers over the last two years.
What did the research find?
In terms of the concerns around migration, the majority (57%) of Leaseweb’s respondents had previously found it challenging to migrate workloads out of a public cloud environment, while just under half (49%) said they had encountered difficulties in understanding their cloud usage costs.
Despite this, nearly three quarters (72%) of the research’s respondents agreed they have effectively controlled public cloud usage costs, while 46% stated they ‘somewhat agree’ and almost half (49%) had struggled to get hold of a public cloud provider’s customer services.
The research also demonstrated a move away from the “cloud first” methodology, where a business considers cloud-based technology solutions before all others.
In the period from January 2019 to December 2021, 36% of organizations described their approach to IT infrastructure as ‘cloud first’, with only 19% stating their organization was officially committed to a ‘cloud-only’ approach.
However from January 2022 onwards, ‘cloud first’ commitments had decreased to 31%, with the proportion of those selecting ‘cloud only’ rising to 25% of respondents.
READ MORE:
Despite this rising lack of trust, public cloud remains a very popular option among IT professionals.
When asked about the optimum IT infrastructure for their organization, private cloud only (23%) and a mixture of on-premise and public cloud (20%) were the most popular selections among respondents.
These were followed by public cloud only (17%) and a mixture of on-premises and private cloud (14%), with on-premises only the least popular selection at 7%.
In addition, two-thirds (66%) of respondents agreed that the industry will see the end of on-premise infrastructure over the next two years.
But it’s perhaps not just IT workers themselves who are becoming critical of public cloud providers, their practices are increasingly drawing the ire of regulators.
UK digital watchdog Ofcom is set to launch an investigation into the state of the cloud computing market, examining the market power of the largest firms such as Amazon Web Services (AWS), Microsoft, and Google, and if this power is causing any detrimental impacts on outcomes for consumers.
- Interested in upgrading your cloud provider? Checkout our guide to the best cloud hosting
Audio player loading… Over half of UK IT professionals currently trust public cloud services less than they did two years ago, new research from hosting firm Leaseweb Global has claimed. The company attributed these issues to concerns around transparency, costs, customer service, and the ease of migrating workloads. The research…
Recent Posts
- Feds charge Iranian nationals for cyberattacks against US government
- Another Crab’s Treasure is a cheery, accessible take on Dark Souls
- AI Explorer could revolutionize Windows 11, but can your PC run it? Here’s how to check
- Rabbit R1 hands-on: Already more fun and accessible than the Humane AI Pin
- Nissan’s Iruyo knows when your baby is sleeping, knows when they’re awake
Archives
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- December 2011