An email migration mess-up appears to be wreaking havoc at IBM email
A botched and drawn-out email migration at IBM has left many employees without access to their inboxes, according to reports.
IBM has acknowledged the issue in a statement delivered to The Register over the phone, rather than email, noting that some “employees are experiencing email service delays”.
However, The Register has now learnt from new anonymous sources that the problem is a lot more severe, and might have also disrupted the company’s business processes, adversely affecting sales.
Botched migration?
Unnamed IBM employees told The Register that the email migration plan, which has been underway on for well over a year, started soon after the company decided to offload various software products to India’s HCL Technologies in 2018.
The botched migration has denied access to email to a section of its employees, who haven’t been able to schedule events and meetings. Reportedly, even IBM’s webmail has been affected, along with other collaborative software such as Notes.
Perhaps more worryingly for the company, however, a couple of insiders have shared an internal note with The Register that lays out instructions for its sales people to complete purchases amidst the ongoing email crisis.
IBM did not respond immediately to our request for clarification about the severity of the issue.
A botched and drawn-out email migration at IBM has left many employees without access to their inboxes, according to reports. IBM has acknowledged the issue in a statement delivered to The Register over the phone, rather than email, noting that some “employees are experiencing email service delays”. However, The Register…
Recent Posts
- Firefox 126 is out – and it’ll make a huge difference to the quality of videos in the browser, for those with the right hardware
- Google adds Max, Peacock, and Angry Birds to cars with native Android software
- Could ChromeOS eventually run on your Android phone? Google’s demo of exactly that is an exciting hint for the future
- Uber announces its new, worse version of a bus
- iPhone owners say the latest iOS update is resurfacing deleted nudes
Archives
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- December 2011