Tag: pro
Zendesk Relate 2025 – all the news and updates live from day one
Refresh 2025-03-26T17:05:00.824Z A new AI Insights Hub is also joining the Zendesk portfolio to centralize all of the AI features that are active across a company’s customer service environment and highlight further AI recommendations . 2025-03-26T16:59:48.578Z In light of promoting transparency, Zendesk is launching AI reasoning controls for real-time visibility…
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Zendesk Relate 2025 – everything you need to know as the event unfolds
We’re getting in on the action at Zendesk’s annual convention, Relate 2025, to hear from company execs and global influencers about how AI can revolutionize customer service and sales. The keynotes kick off on March 25, so be sure to check back here for live coverage as the days go…
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This mini PC with the incredible Strix Halo APU is yet another sign AMD may have given up on big brands for bleeding edge tech
SDUNITED AX835-025FF mini PC packs a Ryzen AI Max+ 395 with 128GB LPDDR5X-8000 storage Strix Halo’s potential shines despite early optimization challenges Big brands lag behind while Chinese manufacturers drive Strix Halo adoption Lesser-known Chinese brand SDUNITED has launched the AX835-025FF, a portable mini PC powered by AMD’s Ryzen AI…
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Fake file converters are stealing info, pushing ransomware, FBI warns
The FBI warns about web-based file conversion projects being malicious Some are dropping malware, others stealing sensitive data FBI urges victims to report the attacks Free online file converters, joiners, and similar productivity tools are actually covers for data scraping and malware/ransomware distribution campaigns, the FBI is warning. The Bureau’s…
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Coinbase targeted after recent Github attacks
Researchers claim primary target of a recent cascading supply chain attack was Coinbase The cryptocurrency exchange was not compromised, but hundreds of other projects might suffer The attack went through a GitHub Action tool The endgame of the recent cascading supply chain attack on GitHub was to breach Coinbase, one…
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Why Windows End of Life deadlines require a change of mindset
The looming End of Life (EoL) deadlines for several Microsoft applications and systems are fast approaching – and it’s clear they’re playing on many organizations’ minds. We’ve seen a sharp increase in enquiries from large organizations seeking guidance on Microsoft Teams and legacy technology upgrades, particularly in the last month.…
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