Tag: customer relationship management

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4 ways to leverage ROAS to triple lead generation

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Xiaoyun TU Contributor Xiaoyun TU is the global director of demand generation at Brightpearl, a leading retail operating system. She is passionate about setting

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apps Co-founder computing CRM customer relationship management desktop app facebook Funding General Catalyst google LinkedIn Microsoft mobile networking personal relationships privacy relationship management relationships social networking Software Startups web app 

Clay debuts a new tool to help people better manage their business and personal relationships

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A new startup called Clay, backed by $8 million in seed funding, has built a system designed to help you be more thoughtful with

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Cloud cloud services cloudblue column CRM customer experience customer relationship management EC Cloud and Enterprise Infrastructure EC Column SaaS Subscription model subscription services 

3 issues to resolve before switching to a subscription business model

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Jess Warrington Contributor In my role at CloudBlue, Fortune 500 companies often approach me for help with solving technology challenges while shifting to a

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How our SaaS startup improved net revenue retention by more than 30 points in two quarters

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NRR is the most underrated metric out there Tim Kopp 8 hours Tim Kopp Contributor Tim Kopp is the chairman and CEO of Terminus,

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A COVID-19 resilience test for B2B companies

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TX Zhuo Contributor TX Zhuo is the managing partner of Fika Ventures, focusing on fintech, enterprise software and marketplace opportunities. More posts by this

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column coronavirus covid-19 customer relationship management customer support eCommerce Extra Crunch Growth and Monetization Growth Marketing Marketing marketing strategy online shopping online stores retail Startups Verified Experts 

The best investment every digital brand can make during the COVID-19 pandemic

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Steve Tan Contributor Steve Tan is a Singapore-based serial entrepreneur and full-stack digital marketer with over 14 years of hands-on experience who is also

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Asia column customer relationship management digital advertising Europe Marketing marketing strategy venture capital 

4 factors to consider before entering international markets

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David Liu Contributor David Liu is founder and CEO of Deltapath, a communications company whose technology helps businesses collaborate internally and with customers. Deltapath’s

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