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    Ubisoft partners with mental health charity Safe In Our World to combat toxicity in games

    Ubisoft has teamed up with mental health charity Safe In Our World to create the Good Game Playbook, a guide which aims to offer support to players experiencing toxic behavior online, as well as those behind it.  The playbook will be automatically sent to players who’ve been reported for disruptive…

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      How AI and support teams can divide and conquer customer challenges

      When a customer reaches out for support on a product or service, it’s a crucial time for any business. Today, making those moments count isn’t as simple as answering a phone call or responding to an email. Effective customer success relies on using the very best tools and technologies –…

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        SAP wants to turn every developer into a Generative AI expert

        SAP has revealed plans to help developers across the world quickly become experts in generative AI tools. At the company’s SAP TechEd 2023 event in Bangalore today, it unveiled a number of new AI-based tools that will allow for the speedy creation of apps, automate processes and build business sites,…

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          SAP – these are the three key things you need to tick off for effective AI

          Businesses looking to implement AI tools in their workflows need to ensure they are making sure the technology is conforming to several key points, SAP has said. Speaking ahead of its SAP TechEd conference in India this week, company chief marketing and solutions officer Julia White outlined her thoughts on the…

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            Closing time for Sam Bankman-Fried

            Let’s be honest: The facts are bad for Sam Bankman-Fried. The prosecution, in the closing statement delivered by Nicolas Roos (pronounced “Rose”, though he won’t correct you if you get it wrong, as Judge Lewis Kaplan did for most of the trial) today, went through a lot of contemporaneous written…

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