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Ada raises $44M Series B to improve its chatbot customer service platform
Ada today took the wraps off its $44M Series B that it hopes will allow the company to expand its offering of the company’s AI-powered customer service chatbot. Accel lead the round with participation from existing investors, including Bessemer Venture Partners, FirstMark, Version One, Leaders Fund, and Burst Capital. “Although…
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Preparing your customer-facing workforce for remote working
The “work from anywhere” concept was set to become a reality for many organisations over the next decade, but due to the current global health crisis, the speed in which businesses roll out virtual offices has had to increase significantly. Advancements in technology in recent years have meant many businesses…
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Microsoft Teams jets to 44M DAUs, announces new features as remote work booms
Update: The information that TechCrunch received ahead of this particular embargo wound up being dated. We’ve updated the post to reflect the latest. We previously noted a 32 million DAU figure, but Microsoft saw a surge in the last week bringing the Teams figure to 44 million. It’s also worth…
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Microsoft announces new Teams features as usage skyrockets nearly 40 percent in a week
Microsoft is revealing new Teams features today to mark three years of the service just as it experiences unprecedented growth amid the ongoing coronavirus pandemic. Teams suffered an outage on Monday as demand for the communication and chat app surged worldwide with people working and learning from home. The software…
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TytoCare TytoHome Review: Virtual Doctor Visits Are the Future
Soon, this easy, in-home diagnostic device will be standard home equipment for every family. Source
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Google is making its most secure Android accounts even safer
Google has announced that it is expanding the scope of its Advanced Protection Program that offers enhanced security measures keeping accounts safe from attack. Play Protect is Google’s own malware protection system that it says scans over 100 billion apps both on and outside the Play Store every day. It…
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