Category: monzo
This UX specialist opened 12 UK bank accounts and ‘logged everything’
“I’ve got a really high attention to detail, which might sound great, but it’s possibly a curse because I can’t help but spot problems with everything around me,” says Peter Ramsey. He’s the founder of Built for Mars, a U.K.-based UX advisory, and he has spent the last three months…
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Fintech startups amass war chests for the economic downturn
Consumer fintech startups were massively successful in 2019, attracting millions of new users and disrupting traditional retail banks and financial services with mobile-first, consumer-oriented products. Despite the economic downturn in public markets and the massive wave of cuts at public and private companies in recent weeks, fintech startups have been…
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Early Monzo employee Simon Balmain is joining Sphere, the group chat app founded by ex-Yahoo Nick D’Aloisio
If you have ever attended (or tuned into) one of Monzo’s many community events, you are likely familiar with the work of Simon Balmain. An early employee of the challenger bank, he has played a long term role in helping to build Monzo’s customer support and community efforts and was…
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Layoffs are disproportionately impacting startup satellite offices
Layoffs have struck the startup world swiftly, hurting hospitality and travel startups, as well as recruitment and scooter companies. New data shows that some of those layoffs, brought on by COVID-19, might be disproportionately impacting satellite campuses. By nature, satellite offices are secondary to a startup’s headquarters. Opening smaller offices…
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Monzo to shutter Las Vegas customer support office, 165 employees being let go
Following voluntary employee furloughs and salary cuts in the U.K., Monzo is continuing to take tough decisions in order to shore up its financial position amidst the coronavirus crisis and resulting economic downturn. The latest move — which TechCrunch understands was being considered prior to the pandemic, though undoubtedly the…
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Fintech’s uneven new reality has helped some startups, harmed others
Fintech startups were hot news before the COVID-19 era, but the pandemic hasn’t bumped the sector out of the headlines. Companies that were pitching optimistic news a few weeks ago are now cutting staff. Others are facing a surge of users trying to find their financial footing in the face…
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