Category: chatbots
Landbot closes $8M Series A for its ‘no code’ chatbot builder
Barcelona-based Landbot, a ‘no-code’ chatbot builder, has bagged a $8M Series A led by the Spanish-Israeli VC firm Swanlaab, alongside support from Spain’s innovation-focused public agency, CDTI. Previous investors Nauta Capital, Encomenda and Bankinter also participated in the round. We last chatted to Landbot back in 2018 when it raised…
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ultimate.ai scores $20M for a supportive approach to customer service automation
Ultimate.ai, a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV Capital, and Maki.vc — bringing its total raised to date to $25M+. The European startup’s flagship claim for the data-ingesting…
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Directly, which trains customer service chatbots with expert advice, raises $11M more
Directly, a startup whose mission is to help build better customer service chatbots by using experts in specific areas to train them, has raised more funding as it opens up a new front to grow its business: APIs and a partner ecosystem that can now also tap into its expert…
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Kustomer acquires Reply.ai to enhance chatbots on its CRM platform
Last December, when CRM startup Kustomer was announcing its latest round of funding — a $60 million round led by Coatue — its co-founder and CEO Brad Birnbaum said it would use some of the money to build more RPA-style automations into its platform to expand KustomerIQ, its AI-based product that…
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Facebook releases its ‘Blender’ chatbot as an open-source project
The virtual assistants that inhabit our smartphones are helpful, sure, but they’re not going to pass the Turing test any time soon. They’re designed for understanding specific commands and actions like checking on restaurant reservations or getting u… Source
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Espressive lands $30M Series B to build better help chatbots
Espressive, a four-year-old startup from former ServiceNow employees, is working to build a better chatbot to reduce calls to company help desks. Today, the company announced a $30 million Series B investment. Insight Partners led the round with help from Series A lead investor General Catalyst along with Wing Venture…
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