Author: Zach_Wilson
Embracing AI in the modern contact center
In the contact center industry, it’s safe to say that the initial buzz around AI has quickly given way to a constant hum. Today, organizations everywhere are shifting their position, strategy and investment decisions away from viewing AI as a shiny new toy to an area where they want to…
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Claude AI is now on Android where it could dethrone ChatGPT as the most secure AI app
AI brand Anthropic is bringing its Claude app to Android two months after making its debut on iOS. Claude, in case you’re not familiar with it or need a refresher, is a generative AI platform similar to ChatGPT. It answers questions given to it via prompts. These prompts can include…
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iOS 18 Public Beta feels like a breath of fresh air but I can’t help but miss Apple Intelligence
I’ve been running the iOS 18 developer beta for some time so the switch up to the iOS 18 Public beta, which arrived on Monday, was smooth and uneventful. Overall it’s a solid, stable upgrade that adds a lot more customization and numerous small touches that you may stumble upon…
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The best Apple deals available for Amazon Prime Day 2024
Thanks to Amazon Prime Day, you don’t need to wait until Black Friday this year to save big on Apple gadgets. Despite being an Amazon event, some of the best deals surprisingly include popular Apple products, ranging from the high-end latest AirPods Pro to the entry-level third-gen AirPods — both…
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The best Prime Day deals on charging devices
If you’re still charging your phone with whatever random wall wart came in the box three phones ago or your laptop with the bulky brick it came with, now is a great time to upgrade. Advances like GaN chargers have led to smaller, faster USB-C chargers for phones and laptops…
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The best Prime Day phone and accessory deals you can get right now
It’s the most Prime-iest day of the year, which is to say, Prime Day is back. Also back: some of the best prices of the year on phones and accessories. It’s an especially good time to stock up on things like chargers, cables, and stands, but if you’ve been waiting…
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