Google is rolling out a fix for Chromecast device issues that left many users with “untrusted device” errors that disabled casting.

“We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days,” Google says in a support post. “Your device must be connected to receive the update.”

However, if you attempted a factory reset, Google says that “you may still be experiencing an issue where you cannot re-setup your device.” The company says that it’s “working to resolve this as soon as possible” and to watch the support post for updates. If you’re in this situation, a user on Reddit has shared steps you can try while you wait for Google’s official fix.