Car dealerships hit with massive computer system outage
CDK Global, the company that provides management software for nearly 15,000 car dealerships in North America, is down for a second day following a cyberattack, according to a report from Automotive News. The outage has left car dealerships across North America unable to access the internal systems used to track car sales, view customer information, schedule maintenance, and more.
On Wednesday, CDK told dealerships that it’s “investigating a cyber incident” and “proactively shut all systems down” while addressing the issue. However, CDK restored its systems shortly after, only to shut them down hours later due to “an additional cyber incident.”
Many car dealerships have had to go back to pen and paper while CDK’s software is down. Teddy Morse, the CEO of the Ed Morse Automotive Group, tells Automotive News that the dealer “can still take a piece of paper and walk it over to the technician and get the job done.”
CDK still hasn’t provided any information on the cyber incident that caused the attack — or who’s behind it. In a statement provided to The Verge, CDK spokesperson Lisa Finney says the company will “remain vigilant in our efforts to reinstate our services and get our dealers back to business as usual as quickly as possible.”
There’s still no word on when CDK will restore its service, either. In a message to dealers obtained by Automotive News, CDK says the outage will likely last for “several days.”
Update, June 20th: Added a statement from a CDK Global spokesperson.
CDK Global, the company that provides management software for nearly 15,000 car dealerships in North America, is down for a second day following a cyberattack, according to a report from Automotive News. The outage has left car dealerships across North America unable to access the internal systems used to track…
Recent Posts
- Steam Machine and Steam Frame are coming ‘this summer’
- Valve says it’s ready to launch the Steam Machine this summer
- Best Buy slashes up to $400 off Apple tech in a limited-time sale — get AirPods, MacBooks, iPads and Apple Watches from $99.99
- The Instagram Plus subscription has officially launched
- Wired found code for an unreleased facial recognition feature in Meta’s AI app
Archives
- June 2026
- May 2026
- April 2026
- March 2026
- February 2026
- January 2026
- December 2025
- November 2025
- October 2025
- September 2025
- August 2025
- July 2025
- June 2025
- May 2025
- April 2025
- March 2025
- February 2025
- January 2025
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023